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Financial Wellness Starts With Understanding Employees’ Reality

By Daniel Shakhani

Most financial wellness programmes are built with good intentions. Leaders genuinely want to support their people and help them build a secure future.

But too often, these programmes assume something that isn’t always true: that employees are financially stable enough to use them.

January is Financial Wellness Month — a moment for organisations to reflect not just on what benefits they offer, but on whether those benefits align with how employees actually experience money day to day.

Across many workplaces, there is a growing gap between how financial wellness is designed and how it is lived.

This isn’t a failure of empathy or effort. It’s a difference in perspective.

The Financial Reality Many Employees Are Navigating

Employee financial stress is no longer an abstract concern — it is a measurable workplace issue.

Research consistently shows that:

For these employees, financial wellbeing is not about long-term optimisation or investment strategy. It is about stability, predictability, and making it through the month without falling behind.

The most pressing financial questions are often immediate and practical:

  • How do I handle an unexpected expense without resorting to high-cost debt?
  • What happens if my hours change or a medical bill arrives?
  • How do I build savings when my cash flow is already tight?

Where Benefits Strategies Can Miss the Mark

Most benefits programmes are designed through a long-term lens: retirement readiness, tax efficiency, investment growth, and future security.

These priorities matter. But they often assume a level of financial resilience that many employees have not yet reached.

Benefits leaders and executives typically engage with finances from a position of relative stability. Many employees, however, are navigating short-term volatility and financial fragility. When this reality isn’t reflected in benefits design, even well-intentioned programmes can feel inaccessible or go underutilised.

In practice, financial wellness initiatives can arrive too late in the financial journey — after stress, debt, and disengagement have already taken hold.

Stability Before Strategy

The most effective financial wellness strategies recognise a simple truth: short-term stability and long-term planning are not competing priorities — they are sequential and connected.

Financial wellness does not start with optimisation. It starts with stability.

At FinFit, we work with employers to support employees across the full financial journey by:

  • Meeting employees where they are, without judgement
  • Addressing immediate financial stress alongside longer-term goals
  • Providing responsible pathways to liquidity, resilience, and confidence
  • Giving employers clearer insight into what employees are actually experiencing, not just what benefits exist on paper

When employees feel supported in the moments that matter most, they are more likely to engage, plan, and participate — including in long-term benefits that drive lasting outcomes.

A Moment for Reflection During Financial Wellness Month

Financial Wellness Month is more than an opportunity to share resources. It is a moment to ask a more fundamental question:

Are our benefits designed for the realities we wish our employees were facing — or for their actual realities?

When financial wellness is grounded in real life rather than assumptions, it becomes a powerful driver of employee wellbeing, productivity, and organisational resilience.