Coronavirus (COVID-19) Resource Center

Coronavirus (COVID-19)
Resource Center

We are a united front. We’re in this together.

It is as important to be well-informed as it is to be prepared. The volatility of the economy coupled with the evolving status of the coronavirus (COVID-19) are understandably cause for concern and require appropriate precautionary measures. We’re here to help our partners, clients and their employees weather these uncertain times – we have assembled the most accurate, timely resources to help individuals navigate current challenges. We are working directly with impacted employees to ensure their continued financial stability.

Official Information

Official Information

View Resources »

Government Assistance & Funding

Government Assistance & Funding

View Resources »

Find Information for Your State

Find Information for Your State

Visit USA.gov/state-health »

Featured Resources

I lost my job – what should I do?

I lost my job -
what should I do?

View Blog Post »

Your Business May Qualify for SBA Economic Injury Disaster Assistance

Your Business May Qualify for SBA Economic Injury Disaster Assistance

View Resources »

Weekly Free Credit Reports through April 2021

Weekly Free Credit Reports through April 2021

Visit AnnualCreditReport.com »

Official Information

Opening Up America Again

WhiteHouse.gov

Use of Cloth Face Coverings to Help Slow the Spread of COVID-19

CDC.gov

Coronavirus Self-Checker

CDC.gov

WHO Health Alert via WhatsApp

WHO.int

Department of Labor Answers Questions Regarding the Coronavirus Response Act

DOL.gov

Mortgage help for homeowners impacted by the coronavirus

FHFA.gov

Do your part to slow the spread

WhiteHouse.gov

The FDA is taking action. The latest in their ongoing response to COVID-19

FDA.gov

How Long Does COVID-19 Live?

NEJM.org

Information on pets/animals and coronavirus disease

CDC.gov

FDIC Warning of Potential Scams Using the Agency’s Name

CDC.gov

Managing Anxiety and Stress

CDC.gov

Coronavirus (COVID-19) General Information

CDC.gov

Steps to help prevent the spread of COVID-19

CDC.gov

Keeping Workplaces, Homes and Schools Safe

CDC.gov

Coping with Stress During a Crisis

WHO.int

Helping Your Children Cope with Stress

WHO.int

Resources for Working Parents

(kids home from school or kids that receive meals at school and are now without)
FNS.USDA.gov

USDA FAQ

(food safety and availability)
USDA.gov/coronavirus

Government Assistance & Funding

Student Loan Relief and Forbearance Information

StudentAid.gov

Apply for unemployment benefits, workers’ compensation, welfare or temporary assistance

USA.gov

Coronavirus Tax Relief

IRS.gov

Your Business May Qualify for SBA Economic Injury Disaster Assistance

FinFit.com

Locate an Unemployment Office in your State

CareerOnestop.org

Banks offering Relief to affected customers

Editor’s Note: This is a developing story and is being updated regularly as more information is gathered and banks update their responses
Forbes.com

Protect yourself from scammers and fraud

Consumer.FTC.gov

For FinFit Members

Resources and Services you can access today

Coupon Vault
Coupon Vault
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Unlimited access to only the best verified, active coupon offers available.
Financial Coaching
Financial Coaching
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Free access to top-notch, certified financial counselors for one-on-one coaching.
WageNow
WageNow
Read More
Get paid today! Access your earned wages when you need them.
FinFit Visa<sup>®</sup> Prepaid Card
FinFit Visa® Prepaid Card
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Get same-day access to funds, direct deposit at no charge and use at ATMs!
Access to loans through Celtic Bank, Member FDIC
Access to loans through Celtic Bank, Member FDIC
Read More
Tackle your current financial challenges. Sometimes you just need a little help to get back on the right path.
Student Loan Services
Student Loan Services
Read More
Simplify the repayment of your student loans.
Financial Assessment
Financial Assessment
Read More
Identify your goals and get recommendations tailored to your financial needs.
Budget Calculators
Budget Calculators
Read More
Make smarter, more informed financial decisions.
Financial Dashboard
Financial Dashboard
Read More
Track your spending and organize your bills, bank accounts and finances in one place.
Educational Tools & Resources
Educational Tools & Resources
Read More
From beginners to savvy investors, you’ll find valuable resources and information.
FinFit IQ – Live Trivia
FinFit IQ – Live Trivia
Read More
Test your knowledge and bank up to $100 each week.
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Resources for Employers

Employer Resources COVID-19National Alliance of Healthcare Purchaser Coalitions
Read More
Read More »
How is your organization handling COVID-19?’
Read More
Read More »
During the coronavirus crisis, your employees need your help
Read More
Read More »
We hear you, America. FinFit Commits to The Coronavirus Battle
Read More
Read More »
Keep your customers informed - update your Google business listing
Read More
Read More »
We hear you America. Offer FinFit to Your Employees for FREE
Read More
Read More »
Remote work: Adapt to the new normal
Read More
Read More »
How to Keep Employees Engaged and Productive While Working at Home
Read More
Read More »
Legal Alert - FAQs for Employers
Read More
Read More »
Prepare To Provide Paid Sick Leave And FMLA
Read More
Read More »
SBA Guidance for Small Businesses
Read More
Read More »
Survival Tips for Small Businesses
Read More
Read More »
Paid Leave: How to Get Started
Read More
Read More »
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Your business may qualify for SBA Economic Injury Disaster Assistance

We Can All Help

Lifestyle & Education Resources

Allergy Symptoms vs. COVID-19 Symptoms

Read More »

Weekly Free Credit Reports through April 2021

Read More »

Mental Health Hotlines and Websites

Read More »

Which credit card companies are offering help?

Read More »

Housing Assistance and Legal Aid in Your State

Read More »

Juggling Kids and Work?

Check out this free content »

Track the spread of the coronavirus (COVID-19): Real-Time

Read More »

Find food assistance, help paying bills and other reduced cost programs in your area

Read More »

COVID-19 and Food Safety FAQ

Read More »

Harvard Health FAQs about COVID-19

Read More »

Coronavirus (COVID-19) Outbreak Glossary

Read More »

Digital Lessons for Remote Learning

Note: You don’t need a code, just click ‘Find My School and Register’ and select your state!

Don’t look at your 401(k)

Read More »

Remote work: Best video conferencing software

Read More »

Ideas for
Staying Social

Read More »

Virtual Walt Disney World Rides

Read More »

Homeschooling: Educational Resources

Read More »

Homeschooling: Free Resource

Read More »

Virtual
Museum Tours

Read More »

National Parks Virtual Tours

Read More »

Care for
Older Adults

Read More »

I lost my job – what should I do?

Read More »

Interesting Reads

The coronavirus isn’t alive. That’s why it’s so hard to kill.
Read More
Read More »
Keeping Your Workforce Engaged
Read More
Read More »
Coronavirus Impact
Read More
Read More »
Promoting Workplace Mental Health
Read More
Read More »
Focus on Wellness
Read More
Read More »
NFCC Resources and Counseling
Read More
Read More »
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Kristen Stringer

Vice President of Banking & Credit Services

Kristen Stringer came to FinFit in 2010 and has been instrumental in the development of the proprietary FinFit systems and processes. Kristen served as FinFit’s Director of Operations for 7 years before being promoted to Vice President of Banking and Credit Services. She is responsible for managing strategic partners including the Celtic Bank and Ares credit relationships, in addition to establishing new relationships in the sponsor bank market. Kristen also oversees the underwriting and credit areas and is involved with development of underwriting models and new credit products, expansion of credit offerings, auditing and compliance, and the overall performance of credit products.

Kristen holds a bachelor’s degree in business with a concentration in finance, and is currently pursuing her MBA at Old Dominion University. She began her career at HSBC Bank in the customer service and collections departments and later was responsible for process improvement and project management. She was selected to lead numerous special projects including a foreclosure avoidance project that liquidated over $2 million dollars in less than three months. In her spare time, Kristen enjoys photography and is an avid sports fan.

Wage Now is fully funded and managed by an affiliate of FinFit. If any fees apply, those fees will be disclosed prior to entering into any agreements.

Residents of California, New York, North Dakota, South Dakota, Tennessee and Vermont are not eligible for WageNow. This does not constitute an offer or solicitation for WageNow to residents of those states.

The FinFit Visa® Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A., Inc. FinFit Loans are not sponsored, endorsed, administered by, or associated with Central Bank of Kansas City, the issuer of the FinFit Visa® Prepaid Card, who has no liability in relation to FinFit Loans. Residents of Connecticut, New Hampshire, Rhode Island and Vermont are not eligible for the FinFit Visa® Prepaid Card. This does not constitute an offer or solicitation for the FinFit Visa® Prepaid Card to residents of those states.

The FinFit Visa® Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and the Fee Schedule. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at (833) 519-3500 – 24 hours a day.

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David Kilby

President/CEO

David Kilby has been President/CEO of FinFit since its founding in 2008. He has grown the company from a single idea into the nation’s largest, most comprehensive Financial Wellness Benefit platform. Chosen as one of the top 100 companies to work for three years in a row (2014-16), FinFit pursues a mission of changing employees lives one employee at a time. Prior to FinFit, David led a multi-million-dollar financial institution holding company, where he was inspired to find a way to help employees get more financially fit. At KPMG Peat Marwick, Norfolk, Virginia, he worked with a variety of public and private organizations in a variety of industries including automotive, chemical manufacturing, consumer finance, managed health care, retail, real estate and wholesale organizations.

David received his CPA designation in the Commonwealth of Virginia in 1991 and graduated from Old Dominion University. Today he serves as the President of the Ability Center of Virginia, a charity devoted to helping children and adults with disabilities serve productive lives. He is also an active member with the Young Presidents Organization, an active Board Member of Old Dominion University Business School, a member of the American Institute of Certified Public Accountants and Virginia Society of Certified Public Accountants.

Jennifer Creech

Senior Vice President of Strategic Partnerships

Jennifer Creech brings more than 20 years of sales and marketing experience to FinFit. Jennifer is accountable for the overall sales initiatives, client acquisition and strategic relationships. She is also responsible for client retention strategies and the development and management of sales agents.

Jennifer previously served as VP/Director of Marketing at Bank of Hampton Roads/Hampton Roads Bankshares, Inc. As an officer of the bank, she was responsible for the development and implementation of the bank’s sales and marketing programs and was a member of the Retail Leadership Committee to expand the retail banking division.

Jennifer is currently the President of It’s A Surprise and offers support to various community charities.

Kristen Gaskins

Director of Client Engagement and Awareness

Kristen Gaskins brings more than 20 years of sales and marketing experience to her role as Director of Client Engagement and Awareness. She leads a dynamic team of onboarding specialists whose focus is ensuring employers understand the benefits of FinFit and are ready to roll it out to their employees. She works closely with the FinFit marketing department to craft and measure the omnichannel onboarding experience, working to retain and engage existing partners, clients and employees.

She’s a Virginia Beach native who enjoys travel and cooking, just not at the same time.

Cliff Kiel

Senior Vice President, Sales

Cliff Kiel brings almost thirty years of industry experience to the sales team. He joined the company in 2017 to oversee new revenue channels for the business. Cliff is based in Atlanta, Georgia, overseeing sales and business-to-business prospect marketing. Cliff leads the broker and employer growth strategies for the company.

Prior to his tenure with FinFit, Cliff served four years with Purchasing Power as Vice President, and General Sales Manager. He was instrumental in onboarding many Fortune 100 clients. Under his tenure leading the sales team, the company's revenue doubled and he recorded record sales years for the organization. Prior to Purchasing Power, Cliff worked for leading health and welfare companies such as MetLife, United HealthCare, CVS Caremark, Cigna, Value Options, and Alere.

He earned his BA degree from the State University of New York at Oneonta, and his Certificate in Healthcare Management from the State University California, Irvine.

Cliff has been a featured speaker at the annual Voluntary Benefits Conference and many other leading conferences.

FinFit Scheduled Maintenance

The FinFit Member Dashboard is currently unavailable due to scheduled maintenance.

If you need immediate assistance, please email customer at ffcustomerservice@finfit.com or call 888.928.7248.

You will be able to log in as usual in the near future.
We apologize for the inconvenience!

Pete Ostberg

Chief Operating Officer

Pete Ostberg joined FinFit in 2017 after spending 20 years in the payroll industry. Pete is responsible for overseeing all business operations, ensuring FinFit has effective operational procedures in place. He also conducts market research and analyses to strengthen FinFit’s product portfolio by adding new and exciting offerings to help employees become more financially stable. Pete is focused on growing the number of valued partners and ensuring the successful implementation of FinFit with each one.

Prior to FinFit, Pete worked at Paychex in a variety of roles. He has in-depth knowledge of tax payments, payroll, insurance, operations, business analysis, and product management. During his tenure there, he helped to strategically position new products as they were brought to the market. Pete has a degree in Political Science from SUNY Geneseo and in his spare time, he enjoys spending time with family and traveling.

David Hockstad

Senior Data & Financial Analyst

David Hockstad came to FinFit in 2015 and has led the development of FinFit’s custom underwriting algorithms and employee assessment questionnaire. As Senior Data and Financial Analyst, David is responsible for identifying portfolio trends and KPIs, implementing business intelligence tools, creating visual ad hoc reports, and enhancing predictive modeling capabilities. David also assists various departments in finding actionable insights in their data, be it understanding successful company demographics, employee contact methods, or customer propensity to borrow.

David obtained his Bachelor’s from Lee University. After graduating in 2012, he began his career at PNC Bank as a commercial underwriter where he was responsible for optimizing business cashflow and underwriting loans.

Kim Miller

Director of Marketing

Kim Miller joined FinFit in early 2018 to build their marketing department, re-energize the brand and establish FinFit as the industry expert. She is an experienced marketing director with a demonstrated history of developing brand identities, increasing brand awareness and creating optimal customer experiences. Skilled in strategic product development, content creation, user experience, cross-channel marketing and customer engagement, she is passionate about moving the business forward and establishing FinFit as the industry leader.

She started her career at Brunner, a national advertising agency, helping to create a digital footprint in the emerging space. She supported a variety of brands including Consol Energy, Cub Cadet, Longhorn, Aquafresh, WesBanco and Huffy, and worked in every discipline from project and account management to copywriting to site architecture.

She moved to Virginia in 2010 and joined Dominion Enterprises, working in the marine, automotive and powersports divisions during her tenure. She helped build and grow their marketing departments, create brand identities, develop sales processes and tracking capabilities, and drive the product development for both B2B and B2C audiences.

Bill Hall

Chief Compliance Officer

Bill Hall serves as Compliance Officer for FinFit and is responsible for identifying, assessing, mitigating and monitoring all legal, regulatory, operational and reputational risks for the company.

Bill brings extensive legal and regulatory compliance experience to FinFit, primarily in the financial services industry. After beginning his legal career as an Associate Attorney with Womble, Carlyle, Sandridge and Rice in Winston-Salem, NC, Bill had a 19-year career in the Law Department at United Guaranty Corporation in Greensboro, NC. At United Guaranty, Bill served as Vice President and Associate General Counsel, as well as International Group General Counsel.

Bill earned a B.A. degree, cum laude, from Davidson College and a J.D. degree, with honors, from the University of North Carolina School of Law. Bill is licensed as an attorney in the state of North Carolina.

Brooke Saunders

Director of Human Resources

Brooke joined FinFit in early 2013 and focuses on key areas such as Talent Management, Employee Development and Training, Benefits, Payroll and Compensation, Business Strategy, Employee Relations and developing programs to increase employee engagement.

Brooke is a graduate of Old Dominion University and started her Human Resources Career at Robert Half International as a Staffing Manager in 2002. She worked there for 3 years and recruited, hired, interviewed, and placed administrative workers into office positions for her clients.

Brooke has years of experience in the hospitality field, where she served as both Human Resources Director and Resort Marketing Recruiter for large organizations such as Gold Key Resorts and LTD Limited. Her skills included the development of effective recruiting programs, handling all associate relations and counseling, tracking all worker’s compensation claims and other various HR functions to support the HR Manager.

Matt Fahy

Chief Financial Officer

Matthew Fahy serves as Chief Financial Officer for FinFit, with responsibility for the overall financial management of the company, including accounting, financial planning and analysis, credit and treasury functions and tax.

Matt brings extensive financial and operations management experience to FinFit, primarily in the technology industry. Before joining FinFit, Matt served as CFO and Executive Vice President of Global Services for AgilQuest Corporation, a Workplace Management Enterprise SaaS company. Prior to that, he served as CFO for Public Access Technologies, Inc. and QualityClick.com Inc. and oversaw the rapid growth of these Internet companies. Matt was also a Senior Manager for KPMG in the Information, Communications and Entertainment practice serving public and private media, entertainment and technology clients. Matt began his accounting career with Paul Scherer & Company, a boutique CPA firm in New York City serving Advanced Publications and Newhouse Broadcasting Corp., the largest privately held media company in the world.

Matt is a graduate of The Ohio State University with a Bachelor of Science in Business Administration, specializing in Accounting & MIS. Matt received his CPA designation from the state of Ohio in 1993.

Paul Grosch

Chief Technology Officer

Paul Grosch is a seasoned technology executive with over 20 years of experience growing business through software development, infrastructure management, data analytics and customer support. He brings a wealth of experience with strengths in areas such as technology process standardization, measurement and disciplined innovation. Paul has worked across a broad spectrum of industries including construction, retail, hospitality, financial services and Department of Defense.

Paul joined the FinFit team in Q3 2018. Prior to joining FinFit, Paul served as the Vice President of Information Technology for Gold Key Hotels and Resorts, the largest and most demanding hospitality developer, owner and operator in the Mid-Atlantic. Paul led the technology team through a series of rapid growth, innovation and exit cycles. This included the $168MM sale of Gold Key Resorts in and recent sale of oceanfront Hilton properties valued over $87MM. Paul has also led state of the art development projects within Lockheed Martin and the Department of Defense.

Paul Grosch obtained his Bachelor and Master of Science in Computer Science from Old Dominion University. He holds an MBA from University of Virginia Darden School of Business. He is a Certified Project Management Professional (PMP) and Certified IT Service Management Expert (ITIL).

FinFit Loans are issued by Celtic Bank, a Utah-Chartered Industrial Bank, Member FDIC. Loans subject to credit approval.

Residents of Colorado, Connecticut, Iowa, Vermont, West Virginia, Nevada and Massachusetts are not eligible for loans.

Nothing on this website constitutes an offer or solicitation for loan products to residents of those states.